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FAQ
Which payment methods are accepted?
We accept payment through several modes including Internet Banking, Credit Card/ Debit Card,UPI and Cash on Delivery.
What size do I order?
Our shoes run true to EU size, and are based on a medium-width foot. We suggest ordering your EU shoe size, except when noted otherwise. Kindly refer size chart before placing an order .
How do I use my discount code?
All promo codes can be applied to the E-Gift Card & Offer Code field at checkout.
Where is my order confirmation?
An order confirmation is sent to the email address on file as soon as the order is submitted.
If it takes longer than a few minutes to receive your order confirmation, please check your spam.
If your email cannot be located in your spam folder, please contact the Liaison team for further assistance: info@deaofficial.net
How do I track my order?
An email will be sent to you with a tracking number when your order ships.
If your email cannot be located , please contact the Liaison team for further assistance: info@deaofficial.net
Do you ship internationally?
We offer international shipping. Shipments leaving India and entering a foreign country are subject to the taxes and duties as determined by customs in the destination country. Any shipping/duties will be calculated at checkout before the order is submitted. International orders are non-refundable.
How long will it take to receive my order?
For Home Delivery purchases, please allow 5-7 days for delivery.
Important notice: If your order was placed on an evening, weekend, or holiday, your order will not begin to process until the following business day. Please take this information into account calculating the 5-7 days delivery time-frame.
What's your return policy?
We do not accept any refund, return or cancellation.
What’s your exchange policy?
Kindly refer the shipping and exchange policy page for further details .